Privacy and Cookie Policy
Genuinaventura Unipessoal, lda, owner of www.genuineportugaltours.com, understands and respects the importance of your privacy and considers the safety of your customers’ personal information vital. This Privacy Policy establishes the basis upon which any personal data we acquire from customers through this website, or from the assignment by customer, will be processed and stored by us. We are committed to protecting your personal information and to being transparent about what information we collect and what we do with it.
Personal Data Collected and Reasons
Genuine Portugal Tours maintains a database with the registration of its customers/visitors and this information is stored for 20 years, after the first contact. The data presented in this database are entirely the data provided by the customers themselves at the time of their request of information and it is collected under the terms approved by the National Data Protection Commission.
If the customer wishes to exercise the rights of access, rectification, cancellation or opposition that the GDPR grants them, it can do it through the website or send an email to info@genuineportugaltours.com.
Other Ways to Obtain Personal Data
Genuine Portugal Tours also reserves the right to collect personal data in the following circumstances: if the user responds to a promotion through this website, if he completes a questionnaire, subscribes the newsletter or other Marketing material, reports a problem, among other situations similar to the previous ones. In this case, we may keep a record of your email address, with the option of “unsubscribe”. Or, alternatively, you can send us an email to info@genuineportugaltours.com.
Treatment and Storage of Personal Data
Some personal data obtained by registering on our website or given by customers who have established a business relationship with Genuine Portugal Tours will need to be processed and stored in secure and certified systems, as a result of a combination of our own protected systems and supplier’s reliable systems.
Use of Personal Data in Marketing
we will only send you information and offers by email if you subscribe our newsletter, to receive our information and/or promotions. In this way, only users who have expressly agreed to receive marketing material will be in these databases.
This personal data (“name” and “email address”) is shared with a secure and certified external platform, from which we manage the database and send out Email Marketing. We will not share this data to third-parties with whom we do not have protocol, which do not guarantee us the security and encryption of the database and which are not Email Marketing and Marketing Automation companies.
If you choose not to receive more Marketing information, you can unsubscribe from the newsletter and, consequently, it will be automatically erased from our databases for Marketing purposes.
Cookies
Due to the way Internet communication standards work, access to websites may involve the use of cookies. A cookie is a small file sent to the user computer that is stored on the user’s disk. Some of these cookies are essential for the correctly work of this website, to allow a user to make a booking or request through it, to verify your requests and to improve the user experience on our platform.